Frequently Asked Questions
Everything you need to know about shopping with ALDO
What is ALDO's return policy?
We offer a 30-day return policy for unworn merchandise in its original packaging, accompanied by the original receipt.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping options are available for delivery within 1-2 business days.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
Does ALDO offer a warranty on footwear?
Yes, we stand by our quality. We offer a 6-month warranty against manufacturing defects on all footwear and handbags.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How do I find the right size?
Please refer to our comprehensive Size Guide located on each product page to find the perfect fit for your measurements.